Generates insights into student performance through the Success Indices and planning to implement student success programs which result in improved retention, persistence, and graduation rates.
Facilitates an informed, meaningful, and supportive relationship with each student through the use of the Student Table and Individual Student Accounts which contain salient information. Retention staff will maintain a positive working relationship with students who were identified as needing such by the Success Indices.
Provides communication resources for ALL students, apprising them of the university’s or college’s resources during their enrollment at the institution as during recruitment period. Marketing communication flows continue throughout the students’ time at the university or college.
Identifies student potential, permitting the institution to align its resources to support Student Success.
Provides a student relationship management system to support Retention Staff and students’ interests.